March 31, 2020 4:51 AM EDT
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. The first thing place to check if you're missing mail is to check your other folders.
Try restarting your computer before accessing your AOL Mail account. Try accessing your account via a different browser. Clear the cache, cookies and browser history of your web browser. Disable pop-up blocking software.
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