Recent Entries

  • Service Standards.

    Why create standards when you're doing so well? Sales are within the norm, and you hire good employees with an "individual approach" to each client. All right. But with two adjustments: all the commercial indicators you evaluate based on previous experience rather than the possible optimum and the...
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  • A few useful Mac apps.

      A week ago, I freaked out and switched to the Lastel MacBook Air on the M1. Decided to minimize the number of apps installed on it without native support for the first chip in the Apple Silicon line. Rosetta 2 is super, but still faster without it.   I had to give up on Pocket, wh...