Forum Posts

• Abirami Elangovan

  • 7 posts
  Posted in the topic Does A Custom Chat App Suit All Enterprises? in the forum Technology

  July 31, 2024 9:08 AM EDT

  The need for a customer messaging platform differs for each business module, scale, and purpose of the app. Your business will need a custom solution if,
  
  – You need to customize your messaging features
  – Build a white-label chat app
  – Host your app on your own cloud/ premise
  – Need complete ownership of your app security and infrastructure

• Abirami Elangovan

  • 7 posts
  Posted in the topic What are the security features of White label chat software? in the forum Technology

  July 18, 2024 3:21 AM EDT

  Most white-label providers like MirrorFly and Apphitect offer high-end, secure, and privacy-centric enterprise solutions. Some common security features are end-to-end encryption, HIPAA compatibility, and signal protocol.

  Custom security features include LDAP/SSO, multi-factor authentication, biometrics and audit logs.

• Abirami Elangovan

  • 7 posts
  Posted in the topic What are the Features of VoIP? in the forum Technology

  June 21, 2024 8:37 AM EDT

  Here are the most notable features of VoIP.
  1. Anonymous call rejection
  2. Advanced call management
  3. Automatic service failover
  4. Auto attendant
  5. Auto dialers
  6. Automatic call distribution
  7. Business text messaging
  8. Call forwarding and routing
  9. Call recording and call waiting
  10. Customizable caller ID

• Abirami Elangovan

  • 7 posts
  Posted in the topic What is in app voice calling? in the forum Technology

  May 24, 2024 9:01 AM EDT

  In-app calling is the most efficient way to connect your users within your brand. It helps you engage and retain customers for the long term. You can use call recording, analytics, and push notifications to keep your users hooked in conversation on your app.

• Abirami Elangovan

  • 7 posts
  Posted in the topic What types of chat services are commonly used by businesses? in the forum Technology

  May 23, 2024 8:53 AM EDT

  Every business has a unique way of communicating, depending on their needs. Here are some of the most commonly used chat services among businesses:

  • In-app chat (ex: MirrorFly, ApphiTect, etc.)
  • Team collaboration tools (ex: Slack, Microsoft Teams, Google Chat, etc.)
  • Live chat
  • Chatbot
  • Email chat services
  • Social media messaging (ex: Whatsapp, Facebook, etc.)
  • Hybrid chat services