Source:  http://fragdown.esportsify.com/forums/informations/82259/fix-quickbooks-update-error-15215-server-not-responding

Trying to update QuickBooks to the latest release, but failed miserably and also encountered QuickBooks error 15215. Well, this is one of the most common situations that the user face, as per the recent observations. The user often faces this issue, when performing the payroll update or maintenance release. When the window displays this issue, an error message appears on the screen stating that the server is not responding to it or limited access.

Error 15215: Unable to verify digital signature.

You may also see this error message on your desktop screen:

In case you are seeking for a perfect solution to this QuickBooks error 15215, then you have landed on the right place. You can also update your QuickBooks desktop to latest release to fix this error. Moreover, you can also reach out to our QuickBooks professionals via our toll-free number i.e. 1-888-383-0323 and let them handle the issue on your behalf.

Triggers to QuickBooks error 15215

• The user might face this issue due to incorrect configuration of Microsoft IE
• QuickBooks verifies the signature on files when it is unable to verify the signature on any file that the user has placed for downloading during the update process.
• Incorrect installation or corrupted download of QuickBooks can be another annoying factor
• Malware or virus infected windows system can be another factor

How to fix QuickBooks error code 15215?

Follow the below given steps in order to resolve the error code 15215:

Step 1: Verifying TLS 1.0 settings in order to fix the error 15215

The user can resolve the error by verifying TLS 1.0 settings. The steps involved in this are as follows:

• The very initial step is to close QuickBooks and open the internet explorer
• And also, click on tools and then select internet options
• The next step is to click on the advanced tab
• And also, click on advanced settings and find use TLS 1.0, use TLS 1.1 and use TLS 1.2 options
• Once done with that, the user needs to check that use TLS 1.0 box is checked

• Also, the other two i.e. use TLS 1.1 and Use TLS 1.2 are unchecked
• He next step is to click on ok and close internet explorer
• After that, reboot the system and restart QuickBooks desktop
• To end the process, check for updates if available

Step 2: Run your QuickBooks Desktop as the Window's Administrator

Running QuickBooks Desktop as the windows administrator tells Windows to allow QuickBooks Desktop to use any resources necessary in order to work properly.

• Close your QuickBooks desktop
• Hit a right click on the QuickBooks Desktop icon and choose "Run as administrator" option.
• If prompted with the message "Do you want to allow this program to make changes to your computer?", You need to choose "Yes" button

Other than the above stated methods, there can be a couple of methods that can help the user in successfully resolving the QuickBooks error 15215. For that, you can contact us at our toll-free number i.e. 1-888-383-0323 and ask our experts to provide you with the most relevant solutions.

Our QuickBooks payroll customer support team will be there to assist you in a single call.

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