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Encountered QuickBooks error code 1311 and don’t know what to do? Well, need not to worry anymore, as we have come up with this post, where we will be discussing the causes and steps to be followed to get rid of QuickBooks error 1311. This error code is often seen when the user tries to export a report to excel from the financial statement writer.

The error code 1311 pops up on the screen with an error message stating:

“Error 1311: Source file not found: D:\ZF561407.CAB. Verify that the file exists and that you can access it.”

If you are also facing any such error, then keep reading this post till the end. For any query, get in touch with the QuickBooks desktop supportteam of experts at 1-888-383-0323, and get allyour problems solved within no time.

Causes of QuickBooks error code 1311

1. This error code can be seen when one or multiple files of QuickBooks installation are damaged or corrupted
2. Or if the CD rom drive itself has issues in accessing the disk
3. The user can also encounter this error if there is any compatibility issue between the QuickBooks desktop and the Microsoft version
4. CD drive with the installation is damaged
5. Or one or more installation files of Microsoft office are damaged or corrupted

Steps to Resolve QuickBooks error code 1311

Check out the best troubleshooting steps to resolve the error code 1311 in QuickBooks:

Method 1: Changing Access to CD ROM to fix the error

1. The very first step is to move to the start menu and then move to the control panel
2. After that click on Admin tool and then select local security policy
3. And then expand the local policies folder from the menu and then click on the security options
4. After that restrict access to CD ROM for users currently logged into the local network
5. To end the process, the user needs to redo the selection process done earlier and then reboot the system

Method 2: Open Command Prompt as Administrator

1. At first, Press Windows + R keys to open the run box.
2. After that type cmd and open the command prompt.
3. Next, type SFC /SCANNOW on command prompt and hit Enter key.
4. Once the scan process completed you need to type the words – msiexec /unregin in the cmd and press Enter key.
5. After that type msiexec /regserver and then hit Enter key.
6. Once the above steps done go ahead with the installation of the Creative Suite product.

This brings us to the end of this post and we hope that the information shared in above might have helped you in getting rid of the QuickBooks error code issue. However, in case of any query, feel free to get in touch with our QuickBooks payroll customer support team and certified QuickBooks professionals by calling us at 1-888-383-0323. We will be happy to help you.

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