How to fix QuickBooks error code 1311?

    • 117 posts
    June 5, 2023 7:38 AM EDT

    Errors in QuickBooks are common, as the software is loaded with different algorithms and code. One such error that we will be discussing about in this post is QuickBooks error code 1311. This error is seen with a warning message that says “Source file not found: D:\ZF561407. CAB. Verify that the file exists and that you can access it.” Or “QuickBooks error 1311: Source file not found. Check that the file exists and that is accessible to you.” There can be a bunch of factors due to which such an error can be seen in QuickBooks. To learn further about this issue, make sure to read this post till the end. Or consult our team at 1-888-351-0999 and we will provide you with immediate support services.



    What leads to error code 1311?

    The error code 1311 can be seen due to the following factors:

    • One of the basic reasons can be if the QuickBooks installation file is damaged or corrupted
    • Another trigger can be if the Microsoft package installed on the windows computer is damaged
    • The user can also come across similar issue if the installation CD or the CD-ROM drive is causing an error
    • Also, if the QuickBooks desktop application and the MS office version on the system are not compatible with each other

    Steps to eliminate the error code 1311

    One can try performing the below set of steps to get rid of the QuickBooks error code 1311. The steps involved here are:

    • Insert the CD for the installation in the CD-ROM drive
    • After that, wait for the auto run to start and open QuickBooks installation window
    • Now, press quit at the lower right corner
    • And also, right click the windows desktop where there are no icons and choose new option and then the folder
    • The next step is to give this folder QuickBooks installation a name and also open windows file manager
    • After that, open the CD-ROM drive and choose everything by pressing Ctrl + A
    • The user needs to then copy all the selected files and move back to the new folder created on the desktop
    • Now, head back to the folder and click on paste the files tab
    • After all the files get copied to the new folder, the user needs to try to install QuickBooks again from the new location of the installation files
    • Just in case the error occurs when copying the files, then it indicates that the installation CD is damaged and the user might require a new CD for installing QuickBooks.

    Read Also:  Outlook cannot log on when emailing in QuickBooks Desktop

    We end this post right here with the hope that the information shared in above might help in eliminating the QuickBooks error code 1311. However, if you have any query or if you need our assistance at some point in time, then in that case contacting our QuickBooks pro support team at 1-888-351-0999 is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services.

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