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How do e-commerce owners find the time to support their clients?

    • 31 posts
    August 1, 2020 5:30 PM EDT

    How do e-commerce owners find the time to support their clients?

    • 27 posts
    August 1, 2020 9:28 PM EDT

    I'm not sure, but I often read portals about effective e-commerce management and I know that providing 24/7 quality support is very important in order to gain good reputation and not lose clients. I also know that some companies offer help to your business in this, for example, I use customer care outsourcing, because this is quick solution, it's cheaper than hiring an assistant, it guarantees me well done work, because I have the team of professionals and I don't need constantly monitor their work. I'm sure that these specialists have all the necessary knowledge and skills to help my client, while I'm busy with communicating with suppliers, sending orders and keeping statistics for my online store.