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How to fix QuickBooks error code 15215

    • 65 posts
    March 16, 2023 5:28 AM EDT

    Interested in fixing QuickBooks error code 15215? When the user tries to update QuickBooks to the latest uploaded version of QuickBooks, an error might pop up on the screen during the update process i.e. QuickBooks error 15215. This error is seen when performing payroll update or maintenance release. As a result of such an error, an error message stating‘server not responding to it or limited access’ shows up. To learn more about factors causing such an error and also what solutions that can be performed to get rid of such an error, make sure to read the post till the end. Or contact us at 1.844.405.0907.

    What causes the QuickBooks update error 15215?

    The user can face such an error due to the below reasons:

    1. If there is any malware or virus or infection that has corrupted windows system files or QuickBooks payroll program files
    2. Another reason can be corrupted download of QuickBooks software or incorrect installation
    3. Any program maliciously or mistakenly deleted QuickBooks payroll related files


    Steps to follow to get rid of the QuickBooks error 15215

    The user can try performing the below stated steps to fix the QuickBooks error code 15215:

    Method 1: Reboot windows in selective startup

    1. The very first step is to close QuickBooks
    2. After that, choose run on the system
    3. And move to the run field and enter msconfig and hit ok tab
    4. The system configuration utility opens
    5. Opt for selective startup on the current page and clear the load startup items checkbox
    6. Save changes by clicking on ok tab
    7. Reboot the system as prompted
    8. The next step is to reboot and reopen QuickBooks and download the latest tax table
    9. In case the user is able to successfully download the update
    10. Choose the normal startup checkbox and click on ok tab
    11. The last step is to reboot the system again

    Method 2: Installing updates manually

    1. The very first step is to look for the update QuickBooks to the latest edition
    2. Make sure that the product is selected
    3. Then, move to the change option and click on it, and select the QuickBooks product
    4. After that select the update option and select the location where you wish to save the file and click on save tab
    5. Double click the install the updates option and install it
    6. And also restart the windows after the installation is complete
    7. The last step is to open QuickBooks to see if it is updated or not and press F2 key

    By now the user might be able to fix the error successfully. If not, then the user can contact our team professionals at 1.844.405.0907. Our team QuickBooks Support professionals will ensure to come up with the most effective solutions to get rid of the error successfully.


    You may also see: How to fix QuickBooks error code 6209?

    • 452 posts
    March 20, 2023 4:49 AM EDT

    Login as the system administrator
    Users should prefer logging in as admins in their systems in order to overpower this QuickBooks error. The procedure for the same is as under:

    Start off with ensuring that QuickBooks Desktop is closed.
    Right-click on QuickBooks Desktop icon and select Run as Administrator.
    Now, click on Yes upon receiving the message – “Do you want to allow this program to make changes to the computer?“

    Alternative 2: Checkmark the Use TLS 1.0 option in Settings
    In this method, users need to verify that TLS 1.0 is checked, and TLS 1.1 and TLS 1.2 are unchecked in the Internet Options window of Internet Explorer. Follow the given steps:

    At first, close the QuickBooks Window.
    After that, open the Internet Explorer browser.
    Next, click on Tools, and therein select the Internet Options icon, and tap on Advanced tap.
    Now hit a click on Advanced Settings and find Use TLS 1.0, Use 1.1, and Use TLS 1.2 options. (Note: User might not find these options on IE old versions).
    Hit the checkbox before the option to Use TLS 1.0 and unmark the rest of the options.
    Afterward, click on OK and close the Internet Explorer Internet options window.
    Restart the Computer for the changes to take effect.
    Check if any Available Updates show after the system starts. If there is any update available try to download the update again.