How to resolve QuickBooks point of sale error 121

    • 65 posts
    March 2, 2023 12:53 AM EST

    QuickBooks users using the older version are at a higher risk of encountering QB errors, especially the QuickBooks Point of Sale Error 121. Many QB users are unaware of what QB point of sale error 121 is, and also the ways to tackle this error. Thus, we have come up with this blog to help QB users to get rid of the QuickBooks point of sale error 121. However, if the QB users are unable to tackle this error on their own, they can get in touch with QuickBooks Support at +1(844)405-0907 and get answers to all your queries.

    What is a QuickBooks point of sale update error?

    QuickBooks error 121 signifies that the users have to sign in the POS to another system rather than the system admin, in which the users might encounter this error. The users can tackle this error with a pop-up warning error message. This error can be easily tackled by following the steps that we have scribbled below.

    Steps to tackle QuickBooks error 121

    To fix the error from its root cause, the user can try to perform the below-stated set of steps.

    • The users have to view the hidden Windows folders.

    o   Windows 8.1 and 8

    o   Windows XP

    o   Vista and Windows 7

    • Then, the users are required to move to the location depending on the operating system:

    o   Windows 8 and 8.1 C:\ Program Data\Intuit\Entitlement Client\v8.0

    o   Vista and Windows 7: C:\Program Data\Intuit\Entitlement Client\v8.0

    o   Windows XP: C:\DocumentsSettings\AllUsers\ApplicationData\Intuit\EntitlementClient\v8.0

    • Now, tap on all the files in the folder and also click on the Delete tab.
    • After that, the users are required to move to the previous location: C:\Program Data\Intuit\QuickBooks Point of Sale XX.0.
    • In the next step, the users are required to go to the INI folder, and then delete the WSActivity file.
    • Now, open the point of sale again, download, and install the required updates.
    • The final step is to complete the registration process.

    Coming to the end of this segment, we believe that the reader might be able to deal with the error successfully in QuickBooks. On the contrary, if the user lands into the same issue again and again, then, in that case, connecting with our technically sound QuickBooks support team is recommended. All you need to do is to get on a call with our experts at +1(844)405-0907 and we will provide you with instant support services. Our experts have years of experience working with QuickBooks accounting software. Thus, feel free to connect with us.

     

    You may also see: How to Setup email services in QuickBooks Desktop

    • 510 posts
    March 20, 2023 5:09 AM EDT

    Steps to Fix QuickBooks POS Error 121
    To fix the QuickBooks POS Error 121, you have to delete all the data in the Entitlement Client folder & remove the WSActivity.xml file. Before attempting the resolution steps ensure that all the Point of Sale process & services is blocked or stopped. However, you can take help from QuickBooks Point of Sale Error Support team to get instant help.

    Step 1: Close all the POS Process & services
    Firstly, Select the “Task Manager” tab
    After that Choose the required Processes
    Locate & close all the processes
    Shut-down the Task Manager process
    In the Windows search option, enter the “services.msc”
    Go to the Services window; look for “QBPOS Database Manager XX” (“XX” means QuickBooks version)
    Stop all the services & turn off the services windows

    In case, the problem associated with “QuickBooks POS update: Error 121” still exists within the QuickBooks software then we propose you to follow the steps mentioned below:

    Step 2: Delete the Required Files
    You have to View the hidden Windows folders.
    Windows 8.1 and 8
    Windows XP
    Vista and Windows 7
    You need to Move to the location depending on your Operating System:
    Windows 8 and 8.1: C:\ Program Data\Intuit\Entitlement Client\v8.0
    Vista and Windows 7: C:\Program Data\Intuit\Entitlement Client\v8.0
    Windows XP: C:\DocumentsandSettings\AllUsers\ApplicationData\Intuit\EntitlementClient\v8.0
    Hit onto all the files in the folder & click on the “Delete” tab.
    Move to the previous location: C:\ Program Data\Intuit\QuickBooks Point of Sale XX.0.
    Go to the INI folder, and then delete the WSActivity file.
    Open the Point of Sale again & download and install the required updates.
    Complete the final registration process.

    Step 3: End all the Point of Sale processes & services
    Open the “Task Manager” tab
    Go to the “Processes” tab
    Find and end the following processes:
    qbpos.exe
    QBPOSShell.exe
    QBPOSDBService.exe
    Close the “Task Manager” tab

    Greetings,
    Peter

    • 26278 posts
    March 21, 2023 6:47 AM EDT

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