If this message is displayed after inserting a new ink cartridge, you can remove this error code by carrying out the following instruction. On your Canon printer, find, press and hold down the STOP/RESET/RESUME button for 10 seconds.
For more information: Canon printer support phone number | Canon printer customer service number
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Reset the Canon printer
Press 'Setup'.
Go to 'Device settings' and press 'OK'.
Go to 'Reset' and press 'OK'.
Go to 'Reset everything' and press 'OK'.
Select 'Yes'.
Press 'OK'. Your printer has been reset.
Regards,
Peter