Home Care Franchise Disclosure Document FDD is a standardized form that many care facilities and franchises use to communicate information to the public about their business. There are several versions of FDD Document of Home Care Franchise Disclosure available, with variations in content and formatting. FDD Document of Home Care Franchise Disclosure was developed by the Home Care Association of America (HCAA) in order to help Home Care Franchises and Home Health Care Providers (HCPs) effectively communicate to the general public about their services. For example, FDD Document of Home Care Franchise Disclosures may contain specific language about services, hours of operation, and types of medical personnel that will be used. The Home Care Franchise Disclosure Document FDD may also require additional information, such as:

Provider Identification. This is a number that is assigned to each provider. The number is used to ensure proper billing and to establish continuity within the organization. Service standards for providers are typically specified on the HCAA website. Some documents may specify the highest level of service provided; other documents may specify the highest level of skill necessary to provide the service.
Service Standards. This portion of the document usually includes a list of service standards, which are a benchmark against which all vendors will be measured. For instance, if a physician determines that a Home Care professional is unable to meet patient needs, this professional's services may not be certified under the service standards for Home Care Providers. However, a patient may receive an equivalent or better level of care by another provider who meets the service standards. Similarly, a patient may prefer a service provider with a higher level of skill if the service is needed, but the patient would not want to pay more for the service because the service does not meet the service standards.
Hours of Operation. This portion of the document explains when service will be provided. Most professionals require at least a twenty-four hour availability. This may be increased if the home care professional is considered essential, or if the patient requires more hours of coverage.
Special Training or Experience. A Home Care Franchise Disclosure Document states if the home care service provider has received specialized training or experience in meeting the standards. It may also include information about the professional's specific areas of expertise. These professionals may have specialized training to provide services to certain groups of people, or they may have years of experience providing similar services to different groups of people.
The services described in the documents should provide a high level of personal care for the patients. Providers must work closely with their patients, often establishing a very close and intimate relationship with each patient. Providers should provide services that the patient is comfortable with and that fit into the patient's life. Service providers should be trained to provide services at levels that make the patient feel comfortable and fit into the overall plan of care. The service provider should work closely with their service contract to make sure these standards are met.