Living in Singapore with two young kids and elderly parents under one roof, life was a whirlwind. Between full-time jobs, school runs, medical appointments, and keeping the HDB flat in order, my husband and I were constantly exhausted. We knew we needed help, and after some research and chatting with friends, we decided to hire a Filipino maid. English fluency was a big priority for us—clear communication makes everything smoother, especially with children and grandparents.
I’m sharing my personal journey here because hiring a domestic helper isn’t just about filling a role; it’s about welcoming someone new into your home and family life. We went through NetMaid (www.netmaid.com.sg), and it honestly made the whole process so much less overwhelming. If you’re a Singapore employer thinking about a Filipino helper, here’s what I’ve learned along the way.
From the start, we wanted someone who could hit the ground running with instructions in English. No endless translations or misunderstandings during the crucial first weeks. Filipino helpers are known for this—most speak excellent English, which was a game-changer for us. Whether it was explaining the kids’ bedtime routine or discussing meal preferences with my mother-in-law, everything flowed naturally.
They also adapt quickly to our typical Singapore chaos: packed schedules, multi-generational needs, and last-minute changes. Our helper, Maria (not her real name), picked up our routines in no time—preparing breakfast before school, accompanying my dad to his physiotherapy, and handling laundry like a pro. Many parents I’ve spoken to echo the same: Filipino maids often bring patience and warmth, especially with young children or elderly folks who appreciate companionship.
Of course, this demand means salaries are usually higher—typically starting from $600–$750, sometimes more with experience—compared to some other nationalities. But for us, the value was clear: better communication meant less stress, faster settling-in, and genuine peace of mind knowing the kids were in caring, capable hands.

Not every helper is right for every home, and that’s okay. In our case, a Filipino maid was perfect because:
● We needed strong English for daily chats with the kids and elderly.
● Childcare was priority number one—someone reliable for homework supervision, playtime, and emotional support.
● We have a busy, multi-generational household that requires flexibility and empathy.
● As first-time employers, we wanted minimal language barriers to make training and onboarding easier.
If your family values direct communication and proactive caregiving, you’ll likely appreciate these qualities too. But the key is always individual fit, not just nationality.
Before discovering NetMaid, I was jumping between agency websites, getting confused by incomplete profiles and endless forms. NetMaid changed everything—it’s a one-stop portal connecting you to over 200 licensed agencies, with thousands of detailed Filipino helper profiles all in one place.
Here’s what stood out for us:
1. Huge Selection of Verified Profiles We could browse Filipino biodata from multiple trusted agencies without visiting each one separately. This gave us way more options and helped us find helpers with specific experience, like newborn care or elderly companionship.
2. Smart Filters That Match Real Needs I simply ticked boxes for “childcare experience,” “English proficiency,” “elderly care,” and cooking skills. Suddenly, instead of scrolling through hundreds, we had a shortlist of 20–30 strong matches. It saved hours!
3. Detailed Information Upfront Profiles included employment history, references, medical reports, and even notes on personality or preferences. We could also check agency reputations easily—super helpful for newbies like us.
4. Easy Coordination with Agencies Once we shortlisted a few, NetMaid helped connect us directly. Interviews were arranged quickly (some via video), availability checked, and paperwork guided step-by-step.
5. Support That Doesn’t End at Placement Even after Maria arrived, our agency (through NetMaid’s network) offered mediation and counselling if needed. We used their renewal guidance when extending her contract, and it was seamless.
Hiring isn’t about ticking boxes on nationality—it’s about compatibility. Here’s how we approached it:
● Be Clear on Priorities: We listed must-haves (excellent English, childcare focus, patience with elderly) versus nice-to-haves (specific cooking styles, which can be taught).
● Assess Communication Early: During interviews, we chatted about daily scenarios to gauge understanding and warmth.
● Think About Your Home’s Vibe: Our household is lively and interactive—Maria thrives on that. If yours is quieter, look for someone who prefers independence.
● Plan Onboarding Carefully: We prepared a simple written schedule for the first month, showed her routines hands-on, and gave gentle feedback. It built trust fast.
Two years in, Maria feels like part of the family. The kids adore her, my parents trust her completely, and we finally have breathing room. But it takes effort from both sides:
● Clear, respectful communication (we use English, but appreciate her sharing Tagalog phrases too).
● Regular appreciation—small bonuses, days off, or just saying thank you.
● Addressing issues early and kindly, sometimes with agency help.
When you treat it as a partnership, everyone wins.
Hiring our Filipino maid through NetMaid was one of the best decisions we’ve made for our family’s well-being. The higher salary feels justified by the reliability, warmth, and seamless communication she brings every day.
If you’re considering a Filipino helper in Singapore, start with clear needs in mind, then let NetMaid do the heavy lifting—access to extensive profiles from licensed agencies, precise filtering, and ongoing support. It turned what could have been a daunting process into a straightforward one, leading to a wonderful long-term match.
Ready to find your perfect helper? Head over to www.netmaid.com.sg, sign up (it’s free), filter for Filipino maids, and connect with a great agency. Trust me—it’ll make your busy Singapore life so much easier.