How to Check a Gift Card Balance

  • Here is how to check your gift card balance. The first step is to read the information at the back of the gift card. Your card should have one of the following ways to check your balance:

    Call a Toll Free Number - This is the most popular way to check the balance on a gift card. Majority of gift cards have a toll free number at the back of the card for you to call to check your balance. You need to have your card number available, and in same cases, the pin or access number (you may have to scratch-off the protective covering to reveal the pin number).

    Go Online - Some retailers allow you to check your balance online, via the merchant's website target gift card balance. The website address is typically provided on the back of the card. Just like with the phone verification, you need your gift card number, and in some cases, the pin or access number to check the balance on online.

    In addition, if you are unsure about how to check your card balance, your best bet is to visit the website of the card issuer. They typically have instructions online about how to check your balance.

    Go to the Store - Some gift cards can only be verified at the store. The Home Depot card is an example. This can be a real inconvenience, especially if you do not have a store location close by. I still don't understand why some stores only allow this option.

    A note about online gift cards, also called e-gift certificates. Merchants that issue these cards usually provide detail instructions on how to check your balance with the email that comes with the card information. Be sure to save that email as you may need it later to check your balance. If you deleted the email, contact the card issuer, via their website on how to get another copy of the email to check your balance (you can find that information from the gift card FAQs).