Valid Field-Service-Consultant Test Pattern - New Exam Field-Se

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  The Salesforce Certified Field Service Consultant certification exam is designed to test an individual's knowledge across various areas such as service territories, scheduling and dispatching, work orders and service contracts, mobile workforce management, and analytics and reporting. Field-Service-Consultant exam consists of 60 multiple-choice questions and is timed at 105 minutes. The passing score for the exam is 68%, and it is offered in six languages - English, Spanish, French, German, Portuguese, and Japanese.

  Salesforce Field-Service-Consultant: Salesforce Certified Field Service Consultant Exam is an essential certification for professionals who want to demonstrate their expertise in Salesforce Field Service Lightning. It is a rigorous exam that requires candidates to have a solid understanding of field service automation, scheduling and dispatching, workforce management, and mobile workforce management. Becoming certified in this area can provide numerous benefits, including increased job opportunities, higher salaries, and access to a community of like-minded professionals.

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  Salesforce Certified Field Service Consultant Sample Questions (Q140-Q145):

  NEW QUESTION # 140
  At Northern Trail Outfitters (NTO), agents are expected to complete a variety of tasks. They create cases and work orders, and need Read access to work types and work rules. They also book and manage appointments, assign mobile resources, and optimize their mobile workforce's schedule.
  What is the best permission set{s) a consultant should
  recommend assigning to NTO agents?

  • A. Agent and Resource
  • B. Agent
  • C. Dispatcher
  • D. Mobile, Agent, and Resource

  Answer: D

  
  

  NEW QUESTION # 141
  Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only. How can this be configured?

  • A. Mark the Service Territory's Resources as Required on the Service Appointments.
  • B. Ensure the Resource's Address is in the same Match Territory as the Service Appointments.
  • C. Include the Resource Availability Work Rule in the Scheduling Policy.
  • D. Include the Match Territory Work Rule in the Scheduling Policy.

  Answer: D

  
  

  NEW QUESTION # 142
  universal container wants to make to easier for its managers to monitor prevention maintenance work order using dispatcher console Which two filtering options should manager use to find the appropriate work order?
  Choose 2 answers

  • A. The prevention maintenance Gantt and filter the list to show only desired work orders
  • B. The dispatcher console MAO and filter the list to show only desired service appointment
  • C. The dispatcher work order polygons and filters the list to show only desired service appointment
  • D. The dispatcher console appointment list and filter the list to show only desired service Appointment

  Answer: B,D

  
  

  NEW QUESTION # 143
  universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.
  How should the consultant make this requirement?

  • A. Create a crew with two technicians
  • B. Create a two-service crew
  • C. Create a work rule with two required skills

  Answer: A

  
  

  NEW QUESTION # 144
  Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to the existing status flow.
  Which two configurations should the Consultant set up to meet this requirement?
  Choose ? answers

  • A. Add new status to Status Transitions.
  • B. Add the Status Transitions to the Technicians' Profile.
  • C. Add new Status to the Case.
  • D. Add new Status to the Service Appointment.

  Answer: B,D

  
  

  NEW QUESTION # 145
  ......

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