For passengers who need extra help when traveling, Delta Airlines provides special assistance. Below is a summary of the several kinds of Delta special services that are offered:
At least 24 hours before to their scheduled departure, passengers should get in touch with Delta Airlines to request special assistance. In order to serve passengers with special needs, the airline will go above and beyond.
In order to make their travel experience as relaxing and stress-free as possible, Delta Airlines offers special assistance to passengers with cognitive and developmental disabilities. The precise forms of assistance offered may change based on the needs and requirements of each passenger. The assistance that Delta Airlines might offer, however, is illustrated by the following:
multisensorial spaces
Multi-sensory rooms are available to travelers who require a break from the bustle of a busy airport. Inform a representative from Delta Airlines that you would like to use the multi-sensory rooms throughout your conversation with them.
Where the airport room is
F Concourse, Hartsfield Jackson International Airport (Delta Designed)
Terminal C at New York LaGuardia International Airport
International Airport in PittsburghA Carpool close to A9
International Airport in San DiegoFrom the TSA entrance to the exit
Airport Tacoma International in Seattle, close to Level A gates
Shuttlesworth International Airport in Birmingham, B Concourse, close to Chick Fil-A
D Concourse at Portland International Airport close to D11
Near baggage claim at Myrtle Beach International Airport
Airport in Dublin Close to 400 Gates
To give passengers a chance to get used to flying before departure, some multi-sensory chambers have music, mood lighting, and a miniature model of an airplane.
assistance at airports
For passengers with cognitive challenges at the airport, Delta Airlines' special services team offers special assistance. This could involve –
Assistance with a wheelchair
Taking a babysitter along
You can purchase a ticket to bring a buddy or personal care assistance along if needed. Delta may request that you arrange for a safety aid to accompany you to the airport on the day of departure in the following circumstances:
Why Travelers who need to help a customer but do not have a ticket are allowed to get through security checks.
In order to help passengers with cognitive disabilities locate their seats, store their luggage, and settle in for the journey, flight attendants can provide assistance.
For passengers with cognitive disabilities who have trouble expressing their needs or comprehending instructions, Delta Airlines can provide communication assistance. The use of visual aids may be part of this. Fill out the Accessibility Service Request Form found in the My Trips section to make a request for one. Additionally, travelers can contact Delta's special service at +1-404-209-3434.
Delta Airlines provides wheelchair assistance.
In order to ensure that passengers with disabilities or limited mobility enjoy a smooth and comfortable flying experience, Delta Airlines offers wheelchair assistance to these passengers. Here's all the information you require regarding Delta Airlines' wheelchair assistance program:
Wheelchair assistance is available from Delta Airlines in multiple forms.
The wheelchair service can be ordered or through My Trips. When you arrive at the airport, inform a Delta representative that you require a wheelchair to be transported to your departure gate.
What conditions must be met in order to bring a service animal on a Delta flight?
There are some restrictions that must be satisfied in order for passengers with disabilities to bring service animals on Delta flights. The following guidelines apply in general when carrying a service animal on a Delta flight:
When traveling with a service animal, disabled passengers are required to submit a US DOT Service animal form attesting to the animal's behavior, training, and general health. The passengers also have to provide –
DOT Relief Attestation Forms are also required to be submitted by passengers on flights lasting longer than eight hours.
requirements for immunizations and health
A service animal's health and immunization records must be current. When a dog is given the rabies vaccine at least 12 weeks of age, it takes an additional 30 days for it to start working.
Service dogs, including those with mental training, are permitted on Delta flights. Emotional support animals are not, however, permitted on their flights.
Behavior Standards
It is necessary to train service animals on appropriate behavior in public areas. They cannot interfere with other passengers' travel or the flight, and they must always be under their owner's control. The airline reserves the right to deny service if it behaves aggressively, like
A service animal must be able to fit beneath the seat, at the foot of the passenger, or in the passenger's lap (if the animal is tiny enough) without getting in the way of other passengers or the aisle.
What services are offered to those who are blind, have low vision, or have hearing loss in order to travel with Delta Airlines?
To guarantee a comfortable and safe travel experience, Delta Airlines offers a range of tools for passengers who are blind, have impaired vision, or have hearing impairments. The following resources are made accessible in response to Delta's special service request:
Delta Special Services can help with matters pertaining to accessibility. Request assistance from Delta's Special Services team at any point before or after you make your travel arrangements.