If you're like most used car dealership owners or managers in Australia, you're likely looking to streamline your daily processes, monitor your inventory more accurately, and maintain competitive pricing. Auto industry technology, like dealership software, allows you to run your car yard more effectively. From inventory management software to market tracking programs, automotive software can improve workflow in all aspects of your business.
Dealer management software is designed to organise and expedite the day-to-day operations of your dealership. This software allows you to reduce human error, lower labour costs, and limit redundancy by automating as many processes as possible. Choose a quality dealer management software program, and your team members can access everything they need to excel at their jobs in one location.
Keep contracts and forms readily available to ensure employees always have what they need to help clients. You can even organise client appointments and team scheduling requests in one easy-to-access location. Bookkeeping will also be easier throughout the year, as dealership management software categorises point-of-sale records, repair orders, and billing logs for simple review.
Every dealership is unique, and what makes and models of cars sell well in one locale may not fare as well elsewhere. To make wise choices for your dealership, you'll need to be able to track which vehicles sell best at your location.
You'll also need to be able to keep a competitive edge and price your cars according to market trends. The analytic tools in this type of software keep you from making expensive mistakes when stocking your dealership and pricing your vehicles.
Dealerships cannot be successful if they are not committed to maximising the value of their inventory investments. When you know what you have in inventory at any given moment, you can ensure your marketing efforts are tailored to the vehicles you need to move.
Inventory management programs effortlessly track how long cars sit, keeping team members cognisant of which cars they should promote. It also allows you to offer a superior customer experience, as you can quickly answer inquiries about what you have stocked without searching manually-edited records, which may need to be updated. Finally, self-managing inventory has a higher risk of error; automating the process minimises costly mistakes.
Industry research has shown that approximately 83% of car buyers want to begin the car shopping process online. Use automotive software to build your dealership's website into a user-friendly showroom. Allowing potential buyers to get an approximate trade-in value for their current vehicle, peruse current offerings, and even schedule test drives online demonstrates to customers that you are committed to providing them with an exceptional experience.
Not only does this type of software help improve lead generation, it also aids in customer retention. Buyers will appreciate how your dealership streamlines the car-buying process and want to use you for future purchases.
The automotive industry is constantly evolving. Ensure your dealership doesn't get left behind by implementing the technology your employees need to provide customers with the best customer experience possible.